FAQ

The first 3 months of employment are typically considered a probationary period, during which job stability may not be guaranteed. Requiring 6 months of employment helps us make responsible lending decisions and protects both our clients and our business from financial risk.

To be eligible for a loan with us, you must have at least 6 months of continuous employment with your current employer. This helps ensure that applicants have passed any probationary period and demonstrate a stable income history.

Kindly note that our standard maximum for first-time borrowers is CI$500.00.However, we pride ourselves on maintaining a flexible and client-focused approach. Depending on eligibility and the specific circumstances, we are sometimes able to consider exceptions on a case-by-case basis.

If you miss a payment, please contact us immediately to discuss your options. Late fees may apply, and missed payments can affect your credit history with us and depending on the extent of the missed payment(s) may result in further escalation. It’s important to keep us informed and make arrangements if you're unable to make a payment on time.

Yes, you can repay your loan early without any penalties. In fact, early repayment may even save you money on interest. Please contact us if you wish to make early repayment or need more information

Yes, we offer same-day processing for an additional fee of CI$20. To qualify for same-day processing, all required documents must be received in ample time for a thorough review. Please ensure that your application and documents are submitted promptly to take advantage of this service.

The processing time is typically 1-3 business days once all required documents are received. If additional documentation is needed, this may extend the processing time.

Once your application is approved, funds can be disbursed within 24-48 hours. Some cases may take longer depending on verification requirements.